A student can download and install Examplify as many times on any machine that they choose. A) Open Examplify and click on the Exam File that needs to be removed within the Exam List. B) Select ‘Remove Exam Download’ c) From the next prompt, make sure to check the box for ‘Remove the exam download’, and next select the ‘Remove Download’ button. Student logs in but no exams are available. How to install examsoft language:en — seotud otsingud. Follow the on-screen instructions within the Examplify installer wizard. After installation launch Examplify, enter your Institution ID (IdahoLaw), followed by your ExamSoft ID and password (the same information you used to download the program), and click. Questrom is piloting the use of secure, computer-based testing in several classes during the Spring 2018 semester. Students in these classes will use Examplify, a product from ExamSoft Worldwide.
General Info and Help with Examsoft
If you have any issues with the installation, or operation of the Examplify program, contact the 24/7 Examsoft Technical Support line at (866) 429-8889.
For more info on the Examplify program/app, please click here.
Downloading Examplify Software
Click here to download Examplify Software
Click here for Minimum System Requirements for Examsoft.
Anti-Virus & Viruses (Corrupt 9):
I heard that I must completely and permanently stop my anti-virus software for the Examplify software to operate.
Some computers or versions of anti-virus software must be disabled temporarily when installing or running the Examplify software.
If your computer is in that number, once you've finished installing Examplify or using Examplify during an exam, you may immediately reactivate your anti-virus software.
Many anti-virus software programs have straightforward ways for users to temporarily de-activate and activate the app. That's because the anti-virus software will have issues working with some legitimate programs or apps. Some anti-virus programs can be 'told' to treat a program or app as legitimate.
If you ever have any questions or issues with your anti-virus software and Examsoft please contact the 24/7 Examsoft Technical Support line at (866) 429-8889
Also note that while taking a Examsoft proctored SULC exam, your computer is completely shut-off from the internet and access to many of the access ports are shutdown. Therefore, the most common ways for a virus to enter a computer are blocked.
If you ever have any questions or issues with your anti-virus software and Examsoft please contact the 24/7 Examsoft Technical Support line at (866) 429-8889
I heard that when downloading the Examplify software malware called, Corrupt 9, is also being installed.
There are no reliable reports of such malware being part of the Examplify software download.
If you suspect an issue immediately contact the Examsoft Technical Support line - (866) 429-8889
EXAMSOFT cannot recognize me. Does that mean I won’t be able to take my exam??
Examsoft will not prevent a student from taking an exam if Examsoft cannot readily identify the student.
Examsoft will, however, note the issue for further evaluation by a human reviewer.
Forced upgrade to another Mac operating system
I've heard from people that Examsoft will force me to update my Mac operating system to do a download and install of the Examplify program.
Examsoft supports all Mac operating systems starting with 10.13 and higher (i.e. High Sierra, Mojave, Catalina, and Big Sur)
If you're Mac is operating on one of the above, an update is not required.
If your Mac is operating on a version older than 10.13, then an upgrade will be required.
Examsoft program takes a long time to install or is showing unusual things on my screen:
I downloaded the Examsoft program and started the install. It never seems to complete the installation, or I'm seeing strange images appear on my computer screen.
If you experience such issues, your computer is not being, hijacked.
Contact the 24/7 Examsoft Technical Support line at (866) 429-8889 for assistance.
Exam Number and Password:
When starting an exam, I need to enter an, Exam Number, and a Password. Where do I get that information?
The exam number is your PIN. The PIN is located near the bottom of an email with the subject line Welcome To SULC Examsoft.
The password for an exam is unique to that exam. The school will send an email containing the exam password to students usually 30 minutes before the scheduled start of an exam.
Time to Take and Exam:
What if I've somehow missed the official start time of an exam?
Start and end times for exams are designed to help space out exam taking for students. If you start an exam sometime after the official start, you'll still have a three-hour block of time from when you started the exam to complete it.
Remote Exam Monitoring/Proctoring:
I'm concerned that the computer monitoring system will detect what it thinks are unusual movements, sounds, objects, or may see things like children babies or event pets in the room. I'll then be marked as committing an honor violation and may automatically fail the exam or even the course.
The proctoring system is designed only to record and then initially review the recording for signs of usual behavior or activity. It makes no final decisions. Any potential issues identified by the system are ultimately reviewed and decided by SULC personnel.
If SULC feels a monitored behavior or activity warrants further investigation, such an investigation will be governed by the procedures of the SULC Honor Code.
I've been told that if the computer monitoring system detects what it considers to be unusual movement or behavior it will stop a student from completing an exam.
The system will not stop a student form completing an exam. It will note, or flag, the activity for later review. But, it will not stop a student completing an exam.
Internet connection:
Do I have to be constantly connected to the internet while taking my proctored exam?
No. You need to be connected only to download, to upload your exam, and when first starting an exam to confirm identification.
SULC remotely proctored exams will usually block access to the internet during the actual taking of the exam. If the course has a different arrangement, you'll be notified by the school.
Selling of Personal Data/Bio Data:
Nus Install Examplify
I heard or read that Examsoft sells personal data/bio data that it collects during exam taking, establishing verifying identity, etc.
Examsoft does not sell such data. It releases such data when required by law and may share data with SULC to help in operating the system conduction exams, and resolving issues.
Computer desktop image or icon issues after completing an exam:
The Examsoft program changed my desktop screen image or did something strange with my computer's icons.
In some cases, after completing an exam and stopping the Examsoft program (Examplify), the computer will have difficulty in restarting certain programs in the proper order to restore the desktop or icons to it's original images.
If you experience such an issue, please contact the 24/7 Examsoft Technical Support line at (866) 429-8889. A technical support agent will be able to wlak you through the steps to restore the desktop image and icons.
Continued recording after ending the Examplify program:
I've heard that the Examplify software will leave the camera recording after stopping the program.
Examsoft has not received nor confirmed any reports of such behavior.
One way to tell if a camera is turned-on or off is to look at LED light next to the camera. When recording, the LED will be on. When not recording, the LED will be off.
If you see the LED on after the program has stopped running, immediately contact the Examsoft Technical Support line (866) 429-8889.
The Examsoft Help Desk does not answer the phone:
The Examsoft Technical Support line operates 24 hours, 7 days per week.
If a the support line cannot answer immediately, it does two things:
- It keeps you regularly informed of where you are in the caller queue.
- If you cannot wait, it offers an option for you to have Examsoft perform a call to your phone when you are at the top of queue for service.
If an SULC member is experience problems with Examsoft Support line service, please email gspeyrer@sulc.edu with the specific details about the issue.
The time stop settings for an exam:
The block of time allowed for a person to take an exam (e.g. 1 hour, 3, hours, 4 hours, etc.) is controlled during the building of the exam and by exam administrators.
It is not controlled by the test taker.
There is an option in the Examplify software for test takers to measure the time taken to answer questions and to set alarms.
To activate an alarm:
Click on the “Tool Kit” at the top right of your screen.
Click on “Tools”, then “Add Alarm”.
Then, select “Add Alarm”.
The alarm box will appear. You can set the hour or minutes as you would like.
Click the green “Create Alarm” button and the countdown will begin at the top of your page.
You may set multiple alarms at the same time.
Please know that when the alarm goes off, no sound will be made. Rather, an orange notification will appear at the top of your screen, notifying you that the time you set has reached its end. You can then dismiss the alarm.
The SULC IT Department is not helping with Examsoft issues:
Examsoft is regarded as the experts in the installation and operation of their software and the computers running the software.
For issues involving the downloading, setup or operation of Examsoft software the SULC IT Department will refer students with Examsoft questions to Examsoft Technical Support.
For Examsoft user account password, questions, and general Examsoft administration question please contact gspeyrer@sulce.edu.
If you're ever in doubt who to call, start with the 24/7 Examsoft Technical Support Line - (866) 429-8889
For more info on the Examplify program/app, please click here.
Install Examplify 2.5
If you have any issues with the installation, or operation of the Examplify program, contact the 24/7 Examsoft Technical Support line at (866) 429-8889.
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This is very dependent on how the professor defines the open-book exam. 'Open-book' may refer to just physical notes and NOT electronic notes. (More information about this will be provided at a later date.)
It has been decided that the computer lab will not be offered as an option for taking the exam unless a student makes arrangements with the Student Services department prior to the exam. (Please see Dana Onorato or Assistant Dean Schroeder to further discuss this option.)
Examplify can be used on most modern Microsoft Windows-based computers (i.e. purchased within the last 3-4 years). Please see specific system requirements as noted below.
Examplify cannot be used on virtual operating systems such as Microsoft's Virtual Machine, Parallels, VMware, VMware Fusion or any other virtual environments.
For exam taking best practices: (including disabling antivirus programs), click Here!
Install Examplify
- Operating System: 32-bit and 64-bit Versions of Windows Vista, Windows 7, Windows 8, and Windows 10.
- All Windows 10 Creators versions, including the Spring 1803 update are now supported with Examplify version 1.5.0.
- Alternate versions of Windows 10, such as Windows RT, and Windows 10 S are NOT supported at this time.
- Only genuine, U.S.-English versions of Windows Operating Systems are supported
- ExamSoft does not support Tablet devices other than Surface Pro as detailed below
- CPU Processor: 1.86Ghz Intel Core 2 Duo or greater
- RAM: highest recommended for the operating system or 2GB
- Hard Drive: highest recommended for the operating system or 1GB of available space
- For onsite support, a working USB port is required (Newer devices may require an adaptor)
- Internet connection for Examplify Download, Registration, Exam Download and Upload
- For technical troubleshooting, account passwords, including BitLocker keys, may be required.
- Screen Resolution must be 1024x768 or higher
- Administrator level account permissions (Click Here for instructions)
- Surface Pro, Surface Books, and Surface Laptop devices are supported (Non-Pro Surface devices are NOT supported)
- Must be running a supported Operating System (See PC Requirements above)
- An external keyboard (USB or Bluetooth) is required. Bluetooth keyboards must be paired prior to launching exam
- Hard Drive: 1GB or higher available space
- For onsite support, a working USB port is required (Newer devices may require an adaptor)
- Internet connection for Examplify Download, Registration, Exam Download and Upload
- Screen Resolution must be 1920x1080
- Administrator level account permissions (Click Here for instructions)
Examplify can be used on most modern Mac OS X based computers (i.e. purchased within the last 3-4 years). Please see specific system requirements as noted below.
Examplify cannot be used on virtual operating systems such as Microsoft's Virtual Machine, Parallels, VMware, VMware Fusion or any other virtual environments.For exam taking best practices, click here!
In order to use Examplify on your Apple Macbook, Macbook Air or Macbook Pro natively, you must have:
Examplify Download And Install Mac
- Administrator level account permissions (Click Here for instructions)
- Internet connection for Examplify Download, Registration, Exam Download and Upload
- For onsite support, a working USB port is required (Newer devices may require an adapter)
- For technical troubleshooting, account passwords, including device passwords, may be required.
- Server version of Mac OS X is not supported
- Screen Resolution must be 1024 x 768 or higher
- Operating System:
- Mac OS X 10.9 Mavericks
- Mac OS X 10.10 Yosemite
- Mac OS X 10.11 El Capitan
- Mac OS X 10.12 Sierra
- Mac OS X 10.13 High Sierra is supported!
- Hard Drive = 1 GB or higher free disk space
- RAM = 2 GB
- CPU = Intel processor
- Touchbars are supported
Our lab hours are available for students to come in and have an IT staff member watch a person do the install or they can setup an appointment with us between the hours of 8:30am and 4:30pm M-F. We will not do the installation for them because we do not want to be held responsible for any issues that may arise on their computer that will most likely have nothing to do with the Examplify installation. The install is very straight forward and is really easy to do.
Examplify Download And Install
The first message box reminds you that in a practice exam you cannot save any of the responses and then asks whether or not you want to continue with a practice exam. The second message box asks if you want to take the exam in secure mode. If you clicked, 'Yes' on the first box and 'Yes' on the second box, it will reboot your computer. If you click 'No' on the second box, you will be in non-secure mode and it should not reboot your computer.
Each exam has a time limit so there's no way for a student to be in an exam longer then the allotted time. If the elapsed time of the exam is critical to the professor, the professor will be provided with the time the exam started, the time the exam was finished, and the time the exam was uploaded. The upload time is different from the time the exam was finished.
We have contacted ExamSoft's technical support on that problem. They stated that you need to contact them directly about the behavior that you are having. They will remote onto your machine and troubleshoot the problem. ExamSoft technical support should be able to assist you with this. Please contact them at (866) 429-8889 - M-F 8:30am - 5:30pm EST
A student can download and install Examplify as many times on any machine that they choose. The license is good for the entire academic year. HOWEVER, please be aware that exams by default are restricted to ONE download. So, a student needs to ensure that they only download the actual exam file to the computer that they absolutely intend to use for that exam.